In our Entity, we have adapted our protocols and privacy policies to the European Data Protection Regulation 679/2016 (GDPR) and the LO 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, given that we are concerned about the security and protection of the data we process.

1.- WHO IS RESPONSIBLE FOR DATA PROCESSING

ASERGOI, located at Ibáñez de Bilbao Kalea, 4, 3C, 48001 Bilbao, Biscay, is responsible for the proper processing of your data. You can inquire about this processing by contacting us at asergoi@asergoi.com

2.- WHAT WE USE YOUR DATA FOR 

In ASERGOI We process the information provided to us by interested parties in order to:

• To fulfill the benefits and services that we agree to with the client
• Process and manage requests made in relation to products and services.
• Manage the purchase of products.

 3. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF THE DATA?

The use of the data you have provided to us through consent is necessary for the proper management of relationships with users and, in addition, to comply with legal obligations.

You may object to the use of your data at any time, thereby canceling any processing of it, with your data only being blocked for the legally required period. Please note that withholding your consent may prevent us from providing the services.

4.- DATA COMMUNICATION

In principle, data will not be transferred except where legally required.

However, we will share your data with service providers who help or support us, or external collaborators with whom we have agreements, such as Property Buyers.

5.- DATA RETENTION 

We will only keep your personal data for as long as necessary to fulfill the purpose for which it is collected, while we maintain a contractual relationship, while there is a legal requirement that obliges us, or while you do not exercise any of the rights that prevent us from processing your data.

6. HOW CAN I EXERCISE MY RIGHTS?

As the data subject, you have control over your data and can therefore exercise your rights at any time by sending us an email to asergoi@asergoi.com

 The rights you can exercise are:

• Access – You can consult your personal data processed by this Entity
• Rectification – You can modify your personal data when it is inaccurate
• Suppression – You may request the deletion of your personal data
• Opposition – You may request that some of your personal data not be processed
• Limitation of Treatment – You may request the limitation of the processing of your personal data in certain circumstances
• Portability – You may receive the personal data that you have provided to us or that we have obtained in our contractual relationship, as well as transmit it to another Entity

Users are informed that it has right to revoke consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Interested parties are also informed that they may file a complaint with the competent Data Protection Supervisory Authority, especially when they have not obtained satisfaction in the exercise of their rights.

To exercise your rights, please attach a copy of your ID card or equivalent document proving your identity to your application.